The team of HCMS is consisting of experienced hotel managers all with their own specialization covering all areas of the hotel development and operation.
We deliver high quality standards coupled with the emphasis on sales and marketing, project management, concept development, operations, financial & profit management, guest retention and human resources.
Meet our team
Managing Director
Rob
Degree of Hotel School and Business Administration
Over 30 years’ experience as General Manager including six hotel openings (Netherlands, France, Ireland and Portugal) for private owners and International Hotel Chains
Uses the wealth of experience, initiative and innovation with a strategic vision in order to improve operations, guest retention, market share and profit. Delivers high quality standards coupled with the emphasis on sales and marketing, financial management and human resource development. Manages and trains management teams and sets goals and strategies for departments to achieve peak performance. Moreover, has extensive experience in F&B and concept development.
Director of Human Resources & Training
Mariza
Degree in Human Resources Management and a Master’s degree in Hygiene and Safety at Work
More than 20 years experiences in Hospitality with an extensive experience in all phases of Human resources
Has been successful in developing policies, systems and procedures that increase productivity, while reducing HR cost and overhead.
Has been an integral part in the decisions making process in previous positions by implementing strategies that helped improve the profitability and service levels of the departments, ensuring that by developing training programs the standards, procedures and service levels are improving continuously.
Director of Operations
Isabel
Licentiate degree in Tourism and Master in Hotel Management
More than 20 years experiences in Hospitality
Passionate in developing team members, provide excellent customer services, manages and trains Front Office, Housekeeping, Reservations, Guest relations, Spa, F&B, Maintenance teams and sets goals and strategies for these departments to achieve peak performance.
Director of Finance
Edrisse
Degree in Business Administration (Finance and Marketing)
More than 25 years experiences in multinational environment, as well as in Portuguese national groups and PME’s in, hospitality, IT&COM, banking and retail, public constructions, real estate and inflight catering
Provides strategic finance consultancy, overall management, IT, HR and foreign investments.
Areas of expertise: due diligences, business strategy, finance management (controlling, treasury, tax, budgets, purchasing, funding and risk management, HR, IT&COM, contracts), start-up projects, resorts opening, business plans and feasibility analysis, business development, cost-cut processes, shared services structure, ERP’s selection and integration.
Digital Marketeer
Madalena
Licentiate degree in business Administration and Master in Marketing
Experience in digital marketing
Passionate about marketing and the new era of the digital world. Responsible for all digital parts of business. Web design, Google analytics, managing social media, campaigns and all digital marketing processes.
Executive Chef
Luís Miguel
Award winning Executive Chef- educated and trained in kitchen and pastry, leads the Kitchen and Pastry teams
More than 20 years experience in high end restaurants and medium and large five stars hotels. Experienced in hotel & restaurant openings
Long experience in creating concepts and gastronomic offer for restaurants. Recruiting, training and building teams,implementation of HACCP, managing purchases and contacts with suppliers.
As Executive Chef managing the kitchen team of a well known one star Michelin restaurant in Portugal. Has a passion to develop and to create food concepts using national products which helped previous hotels and restaurants to gain recognition.
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